Elements and Performance Criteria
- Formulate team aspects of the quality system
- Team quality assurance requirements/targets are identified or modified from an analysis of enterprise needs
- Team performance indicators, identified during team consultations, are agreed or referred to the appropriate party for approval in accordance with job requirements
- Compatibility between total team and total individual performance indicators is effectively co-ordinated in accordance with job requirements
- Site and team quality systems documentation is obtained, edited and summarised as required and made available to all members in accordance with job requirements
- Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training
- Facilitate team quality systems
- Team members are provided with encouragement and training in team quality systems matters in accordance with job requirements
- The application of quality systems is monitored regularly both in the workplace and with customers in accordance with job requirements
- Instances of inability to satisfy key performance indicators are recorded, investigated and referred to team mechanisms and appropriate authorities for remedial actions in accordance with enterprise procedures
- Quality systems are regularly reviewed with the team to ensure their currency and continuing relevance in accordance with enterprise procedures
- Team quality systems records are maintained and made available to interest parties in accordance with enterprise procedures